Staffing and Labour Scheduling: Data-driven Workforce Management

Your workforce shapes customer satisfaction, stock control, and revenue. Let’s help you shape up. 

People are crucial to business success, but staffing can be costly. It’s essential to maximise staffing effectiveness and to understand what drives employee satisfaction.

With forward-looking forecasts and predictive analytics – efficient staffing and labour scheduling have never been easier.

Optimise your staffing.
One shift at a time.

Staffing analytics

retail intelligence system predictive insights

Labour scheduling

Demand forecasting

retail demand forecasting predictive insights

Advanced Analytics

Optimising Employee Workloads for Better Retention
and Service Levels

From scheduling shifts to managing staff turnover, striking the balance is an ongoing struggle. You shouldn’t have to choose between overworked employees or excessive labour costs on downtime.

Our data-driven workforce forecasts ensure you have the right people at the right place, at the right time. This drives unparalleled efficiency, guaranteeing enough staff to meet the demand (all while keeping your employees happy and engaged).

Predict Busy Periods

Utilise forward-looking analytics, incorporating events, holidays, and economic insights.
Get precise forecasts by day, time, and channel (eat-in, delivery, drive-through) to determine staff requirements based on sales numbers, menu, and channel mix.
We help you map sales to staff needs accurately across channels per location, hour, and position. Improve service times, customer satisfaction, wage savings, and staff motivation.

For example, restaurants can adjust staff requirements based on the menu and busy periods, as there are different combinations for varying periods and channels (e.g., lunch vs. dinner).

Offer better long-term schedules, adding certainty to staff lives. Enable proactive planning instead of reactive measures.

Anticipate changes and recruit early, reducing panic hiring. Training new hires properly will improve retention and experience.

Improve staff experience by addressing factors like shift numbers, scheduling uncertainty, and workload balance. This will reduce recruitment and training costs.

"You shouldn’t have to choose between overworked employees or excessive labour costs on downtime."

Labour scheduling | Predictive Insights

Overworked or overstaffed?
Strike the perfect balance

From scheduling shifts to managing staff turnover, striking the balance is an ongoing struggle. You shouldn’t have to choose between overworked  employees or excessive labour costs on downtime. Our data-driven workforce forecasts for restaurants ensures you have the right people at the right place, at the right time. This drives unparalleled efficiency, ensuring you always have enough staff to meet the demand (all while keeping your employees happy and engaged.)

Elevate Customer Experience,
Boost Sales

Customer satisfaction drives loyalty and repeat business. By using our labour scheduling forecasts, you can consistently maintain optimal staffing levels, guaranteeing that your customer’s needs are met.

Let’s help you create value for your customers, drive sales, and cut staffing costs – for the benefit of your business, and employees.

Customer satisfaction | stock analytics Predictive Insights

Benefits

Our operational and strategic forecasts provide actionable insights to help you save time, boost revenue, and inform strategic decision-making. By leveraging data-driven approaches, you can anticipate future trends, optimise operations, and make informed decisions.

Reduce overstaffing and overtime expenses.

Improve employee morale and well-being.

Optimise productivity and operational efficiency.

Focus on strategic work and drive results.

Deliver consistent and exceptional experiences.

Free up managers’ schedules for strategic work.

Don't just take our word for it...
Hear what Nando's has to say on CNN!

As Nando’s global forecasting partner, we provide bespoke forecasts and actionable analytics to help them with operational and strategic decisions, including:
In this CNN piece, Nando’s and City Lodge share their experience of working with us to optimise their business processes. Watch the full CNN snippet for more.

Read the Nando's
Use Case

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